Privacy Policy
Neuro Science Explained
Effective Date: June 1, 2025
At Neuroscience Explained (“we,” “us,” or “our”), we are committed to protecting your privacy while providing valuable educational resources through Dr. Clarke’s protocols (the “Program”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, user portal, and related services (collectively, the “Services”). Please read this policy carefully to understand our practices.
1. Scope of This Privacy Policy
This Privacy Policy applies to all information collected through our Services, including our website (www.neuroscienceexplained.com), user portal, and any features or applications associated with the Program. It does not apply to third-party websites or services linked from our Services, which have their own privacy policies.
2. Information We Collect
We collect limited information to provide and improve our Services, ensuring minimal intrusion into your privacy.
– **Account and Registration Information**: When you enroll in the Program or create an account, we collect your name, email address, billing address, and payment information (processed securely via a third-party processor). We do not store payment details.
– **User Interactions**: We collect data about your interactions with our Services, such as your IP address, browser type, device information, and the date and time of your visits. This may include cookies or similar technologies to enhance your experience (see Section 5).
– **Voluntary Information**: You may provide additional information when contacting us (e.g., via info@neuroscienceexplained.com), such as your phone number or inquiry details.
– **No Health Information**: We do not collect personal health information (PHI) or medical data through the Program, as it is an educational service, not a healthcare provider.
3. How We Use Your Information
We use your information for the following purposes:
– To create and manage your account, process payments, and provide access to the Program.
– To communicate with you, including responding to inquiries and sending Program-related updates (e.g., subscription renewals).
– To improve our Services, such as analyzing usage patterns to enhance functionality and user experience.
– For marketing purposes, such as sending promotional emails about the Program (you may opt out—see Section 6).
– To comply with legal obligations, protect our rights, and prevent fraud or security issues.
4. How We Share Your Information
We limit sharing your information and only do so as necessary:
– **Service Providers**: We share information with third-party providers who assist with payment processing, website hosting, analytics, and email communications. These providers are bound by confidentiality agreements and may not use your information for other purposes.
– **Affiliates**: We may share information with our affiliates to support Program operations, under strict privacy protections.
– **Legal Requirements**: We may disclose information if required by law, such as in response to a subpoena, court order, or governmental inquiry, or to protect our rights or those of others.
– **Business Transfers**: In the event of a merger, acquisition, or asset transfer (including bankruptcy proceedings), your information may be transferred as part of the transaction.
– **With Your Consent**: We may share information with your explicit consent or as disclosed at the time of collection.
– **De-Identified Data**: We may share aggregated or de-identified data (e.g., usage statistics) without restriction, as it cannot be used to identify you.
We do not share personal health information, as we do not collect it.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and analyze usage:
– **Cookies**: Small data files stored on your device to remember preferences, track usage, and enable features (e.g., login sessions).
– **Analytics**: We use tools like Google Analytics to understand how users interact with our Services. For more on Google Analytics, visit https://www.google.com/policies/privacy/partners. You can opt out at https://tools.google.com/dlpage/gaoptout.
– **Advertising**: We may partner with ad networks to serve interest-based ads on third-party platforms. You can opt out of interest-based advertising via the Digital Advertising Alliance (DAA) at www.aboutads.info (see Section 6 for details).
– **Opt-Out**: You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Services.
6. Your Choices and Rights
We provide options to control your information:
– **Account Updates**: You can review and update your registration information (e.g., name, email) in your account settings.
– **Marketing Communications**: You may opt out of promotional emails by clicking the “unsubscribe” link in emails or emailing info@neuroscienceexplained.com with the subject “Unsubscribe.” You will still receive transactional emails (e.g., payment confirmations).
– **Cookies and Advertising**: Opt out of interest-based ads via the DAA Webchoices tool (www.aboutads.info). Adjust browser settings to manage cookies, though this may impact functionality.
– **Data Requests**: To request information about the data we hold or process, email info@neuroscienceexplained.com with the subject “Data Request.”
– **Account Closure**: You may close your account by emailing info@neuroscienceexplained.com with the subject “Account Closure.” We will delete your personal information within 30 days, except as required by law or for backup purposes (e.g., payment records).
7. HIPAA Compliance
The Program does not collect personal health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). We are an educational service, not a healthcare provider, and do not store or process medical data, health records, or similar information. If you provide health-related information in communications (e.g., emails to support), we will treat it confidentially but are not subject to HIPAA obligations.
8. Accessibility (ADA Compliance)
We are committed to ensuring our Services are accessible to all users, in compliance with the Americans with Disabilities Act (ADA). Our website and user portal meet Web Content Accessibility Guidelines (WCAG) 2.1 AA standards, including screen reader compatibility, keyboard navigation, and text alternatives for non-text content. If you encounter accessibility issues, please contact info@neuroscienceexplained.com with the subject “Accessibility Concern.”
9. Children’s Privacy
The Program is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it within 30 days. Parents or guardians may enroll a child aged 13–18 with consent, taking full responsibility for the child’s data security and accuracy.
10. Third-Party Websites
Our Services may link to third-party websites (e.g., affiliate product links, external resources). We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing information.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with a new “Effective Date.” We will notify you via email or a Program notification for significant changes. Your continued use of the Services after updates constitutes acceptance of the revised policy.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Administrator:
Email: info@neuroscienceexplained.com (Subject: “Privacy Inquiry”)
**By using Neuroscience Explained, you acknowledge that you have read and understood this Privacy Policy.**
